ITA's social media team was recognized by "tech@Facebook", Facebook's blog that highlights new work. Specifically, the City of LA's Facebook page was used as an example for its best practice/best use of AI auto captioning to get information out during a crisis. Mayor Garcetti's Press conferences during the COVID-19 pandemic have all been streaming on Facebook Live and utilizing the automatic caption feature throughout.
Facebook Live automatic captions are helping governments disseminate crucial public health information and ensuring that viewers across the world — whether they have hearing loss or are just watching where audio is not available — get the message. For more information, please read https://tech.fb.com/powered-by-ai-new-automated-captions-are-helping-people-receive-news-and-critical-updates/